Repair and Credit Return Policy
All products returned for credit or repair require an RMA Number which will be authorized and supplied by Multicom
Customer is responsible for all freight charges
Products returned for credit must be in resalable condition with original packaging, instruction manuals and warranty card. Products returned for credit not in resalable condition with original packaging and paperwork will be returned to sender at their expense.
Products returned for credit must be returned within 30 days of invoice date
Products returned for credit are subject to a 25% restocking charge
Special order products and non-stock products cannot be returned
ALL credits are merchandise credits only
Any product without an RMA Number clearly visible on the address label will be refused
Product in original packaging is to be packed within an additional box for safe shipment
Shipping Instructions
RMA Number (supplied by Multicom) to be marked clearly visible on outside of each box
Ship only authorized items
Enclose the RMA as the packing slip
Ship Prepaid Only to: Multicom, Inc. 1076 Florida Central Parkway Longwood, FL 32750 Return Policy is subject to change without notice and subject to all terms and conditions of sale and Multicom’s policies as set forth on multicominc.com